Privacy Policy – L&B CandleCraft
Your privacy is important to us. This policy explains what personal data we collect, how we use it, and your rights under GDPR.
L&B CandleCraft
Email: lbcandlecraft@yahoo.com
1. Data We Collect
Automatically: IP address, browser type, visited pages, essential cookies.
When placing an order: name, address, email, phone number, payment method (no card details stored).
Newsletter: email address.
2. Purpose of Processing
Order processing, delivery, communication, invoicing, customer support, website improvement, and marketing (with consent).
3. Legal Basis
Contract performance (Art. 6(1)(b) GDPR), consent (Art. 6(1)(a)), legitimate interest (Art. 6(1)(f)).
4. Data Sharing
We share data only with necessary partners: couriers, payment processors, hosting providers, email marketing services. We do not sell personal data.
5. Cookies
We use cookies for website functionality, analytics, and user preferences. You can manage cookies in your browser.
6. Data Retention
Order data: up to 10 years (legal requirement). Newsletter data: until unsubscribed. Technical data: short-term.
7. Your Rights
Access, rectification, deletion, restriction, portability, objection, and the right to file a complaint. Contact us at lbcandlecraft@yahoo.com.
8. Data Security
We use technical and organisational measures to protect your data from unauthorised access or misuse.
9. Updates
We may update this policy when necessary. The latest version will always be available on this page.