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Privacy Policy – L&B CandleCraft

Your privacy is important to us. This policy explains what personal data we collect, how we use it, and your rights under GDPR.

L&B CandleCraft
Email: lbcandlecraft@yahoo.com

1. Data We Collect

Automatically: IP address, browser type, visited pages, essential cookies.

When placing an order: name, address, email, phone number, payment method (no card details stored).

Newsletter: email address.

2. Purpose of Processing

Order processing, delivery, communication, invoicing, customer support, website improvement, and marketing (with consent).

3. Legal Basis

Contract performance (Art. 6(1)(b) GDPR), consent (Art. 6(1)(a)), legitimate interest (Art. 6(1)(f)).

4. Data Sharing

We share data only with necessary partners: couriers, payment processors, hosting providers, email marketing services. We do not sell personal data.

5. Cookies

We use cookies for website functionality, analytics, and user preferences. You can manage cookies in your browser.

6. Data Retention

Order data: up to 10 years (legal requirement). Newsletter data: until unsubscribed. Technical data: short-term.

7. Your Rights

Access, rectification, deletion, restriction, portability, objection, and the right to file a complaint. Contact us at lbcandlecraft@yahoo.com.

8. Data Security

We use technical and organisational measures to protect your data from unauthorised access or misuse.

9. Updates

We may update this policy when necessary. The latest version will always be available on this page.